Customer Satisfaction Assessment Form
 "Although NOT REQUIRED customer information will aid us in determining
  clarity with the issues raised".
 
Name: 
Organization: 
Street Address: 
City:
State/Province: 
Zip/Postal Code: 
Country:
Work Phone: 
Email: 
Rating System:
For each Category please rate the performance of Chicago Steel and a Competitive supplier that you may have used in the past. Use a rating of 1 through 5, 1=Excellent, 2=Above Average, 3=Average, 4=Below Average, and 5=Poor. Also, under Customer Priority, please rank the top 3-5 areas in the order which you consider highest priority, 1=most important, 2=second most important, etc. All forms will be kept confidential and they will be automatically forwarded for review. If you have any questions contact
Rick Gregory @ 219-682-4927. Thank You
Area
 		 Customer Priority Chicago Steel Performance Rating Competitive Supplier Performance Rating Comments:
Customer Service

Quality

Problem Resolution

Personnel

Packaging

Cleanliness

Flatness

Turnaround Time

Pricing

Overall Experience

Please note any problems, suggestions, or ideas that you may have that we can review to help us improve our performance.

Thank You for helping Chicago Steel to improve in all facets of our business.

   


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